For Cancer Centers & Health Systems

Financial toxicity is a clinical problem.
We built capacity and structure to reduce it.

Financial Chaplain Group pairs faith-rooted coaching with rigorous financial navigation — so patients stay in treatment, your revenue stays protected, and your uninsured and underinsured patients get support that current programs can't reach.

The Institutional Challenge

Financial toxicity doesn't stay with the patient — it reaches your bottom line.

Patients delay or skip treatment over cost concerns. Nonadherence lowers clinical outcomes and satisfaction scores. Denials and unpaid balances disrupt revenue cycles. And your social work and navigation teams absorb a crisis they weren't trained to manage.

13,529 new cancer cases diagnosed each year in Harris County alone
148,598 new cancer diagnoses per year statewide, per the Texas Cancer Registry
56.1% of cancer patients experience measurable financial toxicity (National Library of Medicine)
16.7% of Texans have no health insurance — the highest rate of any state (U.S. Census Bureau, 2024)
$20–30K average monthly cost of active cancer treatment
The gap in most current programs: hospital financial-assistance typically serves patients below 300% of the Federal Poverty Level. That leaves a dangerous middle — insured, employed patients facing catastrophic copays and lost income, with no formal support and no path back to stability once treatment ends. These are exactly the patients most likely to delay care, default on balances, and fall out of your program's reach.
What Partnership Delivers

Seven outcomes, itemized. All measured, none assumed.

01

Identify financial distress early

Proactive screening replaces reactive crisis management — catching risk before it derails treatment decisions.

02

Support quality of life and patient satisfaction

Reducing financial stress can help patients feel more supported and better able to focus on care.

03

Identify more patients who need support

Systematic screening helps identify patients experiencing financial strain, including those who may not self-report.

04

Support treatment adherence

Financial coaching and support can help patients remain engaged with their recommended care plan.

05

Help reduce cost-related treatment delays

Addressing financial barriers early can help patients move more quickly toward needed care and support.

06

Support access and revenue-cycle goals

Timely financial screening, eligibility review, and assistance referrals can support patients while helping reduce preventable financial obstacles.

07

Integrate & sustain

Seamless fit into existing oncology workflows, with documented outcomes for accreditation and reimbursable services that fund the program's future.

Standard With Every Client

Beyond coaching: tools that stretch every dollar.

Every client receives more than a conversation — they receive a toolkit built to prevent denials before they happen and to unlock funding they didn't know existed.

A

Denial-risk Screening

Every client is screened with our Denial Prevention Form — reviewing eligibility verification, prior authorization, and claim submission to catch barriers before they become denials. This protects your revenue cycle and your patient's access in the same step.

B

Third-Party Resource Assistance

We actively connect clients other manufacturer, pharmacy, and community assistance resources — stretching patient dollars further and increasing the total funding available to each client, on top of what your institution provides.

Evidence-Based, Results-Driven

The research behind the model.

Fred Hutchinson Cancer Center Study (AJMC)
Trained financial navigators across 4 U.S. hospitals secured this in patient financial assistance over 11 years — avoiding an average $2.1M/year in write-offs and charity-care losses.
$39M
University of Kentucky Markey Cancer Center (JCO Oncology Practice)
Average savings per patient enrolled in a financial navigation program — with the largest gains among blood-cancer patients.
$2,500
CMS Principal Illness Navigation Codes
Navigation services are now formally recognized as billable, reimbursable care — a direct path to program sustainability through insurance reimbursement.
2024
How the Partnership Works

Your investment becomes their access.

Partnership funding doesn't just cover a service line — it creates capacity. Every partnership dollar supports coaching and screening for your insured patient population, while opening a pathway of support for the uninsured and underinsured patients who fall outside standard charity-care thresholds and would otherwise go without.

Your Investment

Partnership funding for screening, coaching, staff training & referral integration — no EMR build required.

Financial Chaplaincy™ in Action

1:1 coaching, systematic screening, denial prevention, and documented outcomes across your oncology workflow.

Return 01

Protected institutional revenue — fewer denials, fewer write-offs, stronger prior-authorization outcomes.

Return 02

Improved patient satisfaction & treatment adherence, documented for accreditation and reporting.

Return 03

Expanded access — care for uninsured and underinsured patients who fall through existing charity-care gaps, stretched further through denial prevention and third-party resources.

Limited to 2–3 Houston-Area Partners

The 60-day Founding Partner Pilot.

A low-risk way to see the model work inside your own institution before any long-term commitment.

  • One department or unit — oncology social work, infusion center, navigation team, or your area of greatest financial-distress impact
  • Two on-site or virtual introductory workshops for staff and patients
  • Up to 10 hours of 1:1 patient financial coaching
  • Digital ecosystem license — handbook, workbook, templates & appendix for staff use and patient distribution
  • Simple referral form integration, no EMR build required
  • Documented outcomes: patients served, financial assistance identified, adherence metrics, staff & patient feedback

What we ask of you

  • A designated staff champion — social worker, navigator, or chaplain — to coordinate referrals
  • Permission to collect de-identified outcome data, and with consent, testimonials
  • A 60-minute pilot debrief to evaluate expansion into a full Program or System-Wide Partnership

Let's build the future of financial navigation together.

A 20-minute discovery call is all it takes to see whether a Founding Partner Pilot fits your patients' needs and your existing care model — with no disruption to clinical workflow.

Rosalind M. Simmons, MDiv  ·  Founder, Financial Chaplain Group  ·  rosalind@financialchaplaingroup.com
© Financial Chaplain Group — Connecting Care. Building Hope. Based in Texas. Available nationwide.